Complimentary Session - VIRTUAL

Politique d'annulation

If you need to cancel your appointment outside of the 12-hour cancellation window, please call or text at (202) 940-5472 between the hours of 9 AM and 8 PM. You may leave a detailed voicemail message or send a text message and your call/text will be returned as soon as possible. A cancellation is considered late when the appointment is canceled less than 12 hours before the appointed time. A no-show is when a client misses an appointment without canceling. In either case, the missed appointment will be deducted from your package or single-session credit with no refund. In the case of injury, illness, or emergency situations the professional trainer will accept the late cancellation based on the circumstances presented by the client.

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